Last updated: 6 August 2026
SaiWisdoma™ is operated by WISDOMA, a registered partnership firm based in Guwahati, Assam, India. We sell both digital products and, from time to time, physical products such as printed journals, diaries and planners. Delivery terms differ for each.
1. Digital products
Nothing is shipped and no delivery charge applies.
- Memberships: access is unlocked on your account immediately after Razorpay confirms payment.
- Downloads and packs: a download link appears on the confirmation screen and is emailed to your registered address, normally within 15 minutes.
- Email content: daily and weekly emails begin from the next scheduled send after you subscribe.
- If access is missing: check your spam and Promotions folders. Still nothing after 30 minutes? Email us with your order ID and we will restore access, usually the same working day.
2. Physical products
Where we deliver
We currently ship across India only. We do not ship internationally at this time. Some remote PIN codes may be unserviceable by our courier partners; if this affects your order, we will contact you and issue a full refund.
Dispatch and delivery time
- Orders are dispatched within 2–4 business days of payment confirmation.
- Typical delivery after dispatch: 5–10 business days
- Pre-order and made-to-order items state their own dispatch window on the product page, which overrides the above.
- These are estimates. Delays caused by courier networks, weather, strikes, festivals or other events outside our control are not our liability, though we will help you trace any delayed order.
Shipping charges
Shipping charges, where applicable, are calculated at checkout and shown before you pay. Any free-shipping threshold will be stated on the product page or at checkout.
Tracking
Once dispatched, we email you the courier name and tracking number. Tracking can take up to 24 hours to become active.
Address accuracy
Please check your delivery address and phone number carefully before paying. We are not responsible for orders delivered late or returned to us because of an incomplete or incorrect address. If an order returns to us for this reason, we can re-ship it once you pay the shipping cost again.
Failed delivery
Couriers normally attempt delivery up to three times. If all attempts fail, or the parcel is refused, it is returned to us. We will contact you to arrange re-shipping at your cost, or refund the item value less the original shipping charge.
Damaged or wrong items
Report any damaged, defective or incorrect item within 48 hours of delivery, with photographs of the product and its packaging. See our Refund & Cancellation Policy for what happens next.
3. Orders containing both
Where an order combines digital access with a physical item, digital access is unlocked immediately and does not wait for the parcel to be dispatched.
4. Contact
WISDOMA
HN-40, CPB Road, Bylane-6
Pub-Sarania, Chandmari
Guwahati – 781003
Assam, India
Email: sai@saiwisdoma.com
Phone: +91 82478 27644
